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40 comments on "Toters: Food Delivery & More Apk Download New 2022 Version*"
There are MANY bugs in the UI. I encounter such bugs EVERY time I use the app so they’re not hidden bugs; they’re in broad daylight in the casual flow of the app. The issues are things like ugly typos, stuck images, buttons that don’t always work etc… The biggest con of the service is that you need to be very specific in what you want in the comments or they will get the order wrong. The reason is that the menu on the app is actually not consistent with the real menu at the restaurant
Worst customer service! Worst delivery system! The deliveries are always calling to ask for directions even after a year of using the app.. And using the app ONLY because zomato was canceled. I literally am disappointed by how low the service has become. I recommend calling the restaurant directly and to hell with the worst delivery system ever.
I’m using it in Iraq and the customer service is awful, u wait for like half an hour for an employee to answer me and sometimes they never do. Other then that the app is good
It used to be the best delivery app, but not anymore. It’s been a while that the delivery is very slow. It takes them an hour to assign a driver. I always need to contact them ( after an hour of waiting) to check why a driver is not assigned yet. The customer service is not that good. They need to hire new drivers and staff. Doesn’t recommend it at all.i will soon delete the application if it continue this way
BAD CUSTOMER SERVICE. Inaccurate delivery time and dodgy. I made an order it was delivered co.pletely wrong. Not only the customer service agent had zero communication skills. But my order was not replaced and I was informed of a refund.Few days later I was not refunded and speaking with the customer service again, said that it was refunded in cash (eventhough I paid using toters credit) anyhow toters avoided all responsibility. Many better alternatives to this app. Or order directly from rest
Very bad experience. kept giving them another shot and they never fail to deceive me. Orders keep on getting delayed and 1 hour of wait could easily turn to 2. But today, was a first! After my order kept getting delayed several times, I followed up and they informed me that the restaurant was already closed and nobody bothered to inform me and my waiting time kept being updated. It was nearly 11pm and all restaurants were closing so we ended up without diner. Using this app makes me miss Zomato
I’ve recently started encountering issues with app. It crashes more often and I’m getting a lot of request time outs. My phone is galaxyA52. Please fix it.
App works fine, used to be great, now it’s just a frustrating menu of overcharges and disappointing offers. Toters should do better.
Had some initial problems with the app and the customer service agents but was contacted immediately and issues were resolved systematically. 5 stars restored for all the help and support!
Efficient service! I use it all the time, not sure what I would do without this app! But yesterday I wrote a 3 star review for a restaurant and they have been calling and texting me about my rating! I am embarrassed, I figured the ratings were ANONYMOUS… But they aren’t. So please know your feedback about the services offered may lead to unwanted phone calls and messages and even potential retaliation. toters, please consider making reviews anonymous to encourage public feedback and privacy.
The most unprofessional delivery app ever used. Worst support. Always late. Changing the delivery timing 10 times. Support doing nothing . They always say the have a lot of orders instead of recruiting to solve the issue . I was a toters gold and now ill surely delete the app and use another one
great service, excellent staff. Follow up on orders is to the point. In short, a magnificent experience every time.
You’d have to get off the app and search for locations of most restaurants on a browser or get info from other apps. Once adding items, you cannot remove it except on checkout page. Reported to technical support by emails, through app and by calls several times already.
The concept, idea, and customer service are all great. I’ll give it four stars to leave room for improvement.
Convenience is great but almost all the prices are more expensive. Customer service is trash
Very disappointing! I live in Metn area and gave this app a try 3 times. Everytime, my order was delayed for more than 2 hours and assigned to different drivers. If you are not ready, do not expand into new areas!
The app is great, but i have one issue with it, not sure if I’m the only one, but after my first order all the other ones don’t display when the meal is on it’s way. Even after it arrives the app shows it’s still in preparation. Not sure if it’s my internet or the delivery people just forget to update the order.
This program blatantly steals customers, I bought a Google card about a month ago, but the card was not working on Google, and I contacted the administration, but they started lying when they told me that the problem would be solved and it was not resolved to this day, in addition to that my wife requested 3 orders after ten o’clock were deducted The amount and no request came. I contacted the administration, but the value paid was not compensated. This is an indirect theft service against its
Point system issue, seems like all items to be redeemed through points has one extra zero.
I ordered from Kababji and there was a missing item so I contacted totters support and they told me that they might have put it in a small box in the bag and then left the chat immediately. The box wasn’t in the bag so they are either calling me blind or a liar!
It was an awesome delivery because I did not have to wait long. The delivery guy was very friendly and was able to deliver my goods in the best possible condition. Keep up the good work 👏 👌 👍 😉 ☆☆☆☆☆♡♡♡♡♡
It’s an okay delivery app. Potentially alright if you don’t mind waiting 1.5 hours on average everytime you order your food. In Beirut. Where food deliveries can take 25 minutes or less. Awful service. Regret reinstalling it every time I do.
No notifications control. you’re not allowed to turn off notifications in any shape or form.
It’s pity that this app after updates doesn’t anymore support my favorite places. Look at my orders history. My home is in Tilal Ain Saade (before the Roumieh jail), and it’s 5 minutes away from Zalka, Jdeideh or Dora, but all stores i can order from is Broumana or Mansourieh. Delivery guys always complain that it’s too far. You guys changed location regions in the app and this is doesn’t work anymore for me. Please fix it.
0 points, If there is a negative star I would give it to toters,lately all orders are mess. I order things and wrong order came. When I contact the support I asked for refund when they ask me if I want refudn or reorder. They re send me again even though I said refund and gave them the previous order!!!!! Now even there point system is brokern!! I have about 790k points and I want to order something with 600k points they asked me to collect more points -190k( yes in negative!!!!), RIP zomoato…
The app was good at first the point system was good but now you have to spend four times points to earn free delivery and you the app won’t show you how many free orders you have left and at first they charged 2000 IQD for delivering but now they charge you based on distance but there are some stores nearby charging more than farther stores and some stores with earn points tag won’t give you points If you buy from.
Well the worst app i guess ! Crashing all the time👎
Bad delivery app regarding customer service. I won’t recommend it to anyone!
My app shows that every place i want to order from is closed it wasnt like this before
very bad application , always lets you wait and telling excuses and lies and we are working on this and that. they accept orders even when drivers are not available and the client keeps waiting and waiting for his order and after all “sorry we appologize and let’s give you credit”. It’s supposed to make it easier ordering food & groceries but in fact it’s quite the opposite.
Very disappointing! Orders keep in getting delayed and one hour can easily turn into 2 without any explanation/further contact.
Everything was good until lately, where everything is terrible. Late orders, unprofessional drivers with no change, terrible and annoying customer service with repetitive excuses. Nevermind the points program which is 4× more expensive now.
report to your management that your service is unprofessional and there is no communication between toters and sandwich w nos and even the driver you are blaming each other and not finding a solution for the client honestly it was a very very bad experience and i will never order from this application or even from sandwich w nos you just lost office ordering every day for 30 employee at least thank you for wasting my time
I gave this app 4 stars because I keep getting notifications for discount codes and when I try them they don’t work. For example, These codes were sent to me (KARBALA, KAFREE, PRFREE) but when I use them it says “invalid”. Please fix this, otherwise it’s a great app.
Returning policy is very very annoying. Why do I have to keep my money on this app?! When the store gets something wrong because THEY didn’t update the item’s picture! I pay the delivery and lose my money to this app!? This is very frustrating.
Update: I’ve been contacted by Toters support to solve the problem and they will work on it. Thank you
order was supposed to arrive at 4:40 then it was changed to 4:49 then to 5:00 then to 5:16 and finally to 5:38. in the meantime i was talking with support, no notice of it being late, no apology basically nothing helpful. order arrived at 5:36, about 1 and half hour after placing the order. no apology from driver or explanation from driver. the pizza was ice cold just like it was out of freezer, my pasta was soggy and not edible it went straight to trash can unfortunately. Never using it again
Worst App! They hire drivers that don’t even know the country, get lost for hours every delivery and ALWAYS get the order wrong!
All is working just fine except that I no longer receive notifications about my order, I need to open the app and go to orders to track it, tried to uninstall and install same issues.
Unprofessional. Mafia like app. They blocked me after i refused to accept a bad delivery(missing items from the order) its been 3 months and after many calls and still i cant get back my accouny… this app should be banned for good..